Money Back Guarantee

We realize that creating custom products online may be challenging. As a result, our customer service staff reviews every order before it goes to production. We may even call or email you if we see something that looks out of the ordinary. Because of this unique level of care, we are happy to provide a MONEY BACK GUARANTEE to our customers.

We are committed to delivering quality apparel with the designs that look just like what you created on our site. If the custom apparel you receive differs materially from what you created at BlueCotton.com, or, if the garments are deficient (holes, tears, stains, etc.), or, if your RUSH order arrives later than promised, then you may return your order for a full refund within 7 days of receiving your order.

Please contact us at 1.800.536.1435 before making any return so that we can process your return promptly and efficiently. You may also email us at returns@bluecotton.com.