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What resolution should I use for pictures?
| We recommend 300 DPI or higher. For more information check out our blog entry on this topic. |
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How large can you print my design?
| Our maximum imprint area size is 11 inches wide and 13 inches tall on both the front and back of the garment. |
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How long does the screen printing last on a shirt?
| The industry standard for the longevity of screen printed shirts is around 35 washes. We recommend machine-washing your screen printed t-shirts inside out in cold water and tumble drying on low (unless the garment tag calls for a different drying procedure). We do not recommend dry cleaning any screen printed garments. |
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How do I get names and numbers to appear on the front and the back of the garment?
| Use the names and numbers feature on the back of the garment to enter the names and/or numbers on the appropriate sizes. In the "Give us special instructions" box (lower right corner of the Design Studio), explain that you want the names and/or numbers to appear on the front as well as on the back. There will be an extra charge assessed to your order. A customer service representative will go over this extra charge with you after you place your order. |
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Will my design be centered on the shirt?
| Yes. Sometimes the center feature in the Design Studio doesn't appear to be centered on the screen. Our art department makes sure that everything is centered and sized appropriately before we print your shirts. You can be assured that the design will be centered when you receive your order. |
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Can you print over the zipper on a hoodie?
| No. We do not print directly over the zipper on any of our garments. We can, however, split the design equally and allow a 2-inch gap down the center (one inch on each side of the zipper).
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Can I print on the sleeves?
| The Design Studio is currently not setup to accommodate sleeve imprints. We can, however, print sleeve locations by request. Please contact a customer service rep if you would like a sleeve print added to your order. There will be an additional cost for sleeve prints. |
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Can my design wrap around the sleeves?
| No. Sleeve prints must be small enough to fit on one side or length of a sleeve. |
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How can I make white areas transparent when I upload an image?
| If you upload a multi-color drawing or logo, you may want to make some areas transparent or the color of the garment. Use the "Make an area transparent" feature at the bottom of the color palette. If a white or other color static is left after using this feature, don't worry. Our artists will clean up the image. It would be helpful to explain to us in the "Give us special instructions" box (lower right corner in the Design Studio) what you would like to be removed or fixed about your uploaded image. |
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How do I make a special request for my order?
| If you have any special requests for your order (e.g. a specific PMS color to use, notes on the print location, request to fix a portion of the artwork, color change on ink or garments, a deadline for an event) the best way to let us know is to type them into the "Give us special instructions" box in the lower right corner of the Design Studio (under the "Proceed to Checkout" button). Your customer service rep will follow up with you on your instructions once your order is placed. |
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How can I make the garment or names/number colors to match my ink colors?
| Since garments, ink, and vinyl are made from different materials, sometimes their colors don't match as displayed in the Design Studio. To correct this, please indicate in the "Give us special instructions" box (lower right corner of the Design Studio) what colors you would like us to match. When we print your order, we will make our best effort to match screen print ink colors to a portion of the garment or to the color you select for names and numbers. |
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Can you embroider and screen print on the same shirt?
| At this current time our website is not set up for both screen printing and embroidery on the same shirt. If you would like to do this you can contact a customer service representative and they can help you get your order going. |
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How will my garments be printed?
We have a couple different methods for printing your custom garments.
- Screen Print
- Print and Cut
- Vinyl Names and Numbers
There are a number of factors that determine what method will be used in the production of your garment.
- Quantities of six or more will generally be screen printed.
- Single garment orders or orders with less than six garments are almost always produced with Print and Cut.
- There are certain special instances that will not fall into these specific guidelines. If the imprint area exceeds the printable area of our screen printing equipment, the
garments will be produced via Print and Cut regardless of quantities.
Here is more information about these methods in detail:
Screen Print
To screen print a design onto a shirt, fine mesh screens are created with a stencil of your design. Similar to film photography, emulsion is applied to a screen, a negative image of the design is transferred onto the screen by exposure to light, and then the design (portion where the emulsion wasn't exposed to light) is blown out with high pressure water. What results is basically a stencil of your design. A screen is created for each layer or ink color used in the design. Next, the ink is squeezed through the stencil design portion of the screens onto a t-shirt by an automated or manual squeegee. After all color layers are applied to the shirt, it goes on a trip through a high-heat dryer to quickly dry the ink. And voila, a custom screen printed tee is born! We use this method, in most cases, for orders with six garments or more.
Print and Cut
Print and Cut is our name for the process we use on most one to five shirt orders, especially those with numerous colors and/or photos. The benefits of using this method are an unlimited color range, a durable imprint and excellent print quality with designs involving photos. Your design is first printed onto vinyl then positioned on your shirt. Next, the design is bonded chemically through a high heat press onto the shirt. The shirt is allowed to cool and the backing used to apply the vinyl is removed.
Names and Numbers
When you use the "Names and Numbers" feature in our Design Studio, we create individual vinyl names and numbers in the font and color you selected for each shirt. We offer 18 different colored vinyls to choose from. The names and numbers are applied to the garment via a heat press, cooled, and then backing removed. If you want a screen printed ink color in your design to match a certain vinyl color for the names and numbers, please specify this in the "Give us special instructions" box in the Design Studio. We will make our best effort to match the ink color to the vinyl color you select.
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